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Your profile and deleting your account

Your profile holds your personal login details. Organization details, such as its name and timezone, are under Settings; see Organization settings.

Open your profile by selecting your name at the top right, then Profile.


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Profile sections

  • Profile Information: Change your photo, first and last name, email address and phone number. Your role is shown here too.

  • Email preferences: Choose whether you get product updates and a summary once your event has ended.

  • Update Password: Set a new password.

  • Two Factor Authentication: Set up two-factor authentication.

  • Browser Sessions: Manage your browser sessions.

  • Delete Account: Delete your account permanently.

Sign-in options

You can sign in with Google, Microsoft or Apple, or with your email address and password. Forgot your password? Select Forgot password? on the login page.


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Delete your account

Deleting your account permanently deletes all of its resources and data. It cannot be undone. This also works if you sign in with Google, Microsoft or Apple.

  1. Download what you want to keep first, such as your registrations. See View, edit and export registrations.

  2. In your profile, go to Delete Account.

  3. Follow the steps to confirm.

Deleting your account is not the same as deleting your organization. To delete the organization itself, cancel any paid plan first; the option is then available under Settings. See Organization settings.

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